Frequently Asked Questions
Answers to the most common questions about ChatReply.
What is ChatReply?
ChatReply is a WhatsApp AI assistant that auto-answers FAQs, captures leads, and gives simple analytics for small businesses.
Do I need the official WhatsApp Cloud API?
Yes, production use integrates with Meta’s official WhatsApp Cloud API. We’ll guide you during onboarding.
Which businesses can use ChatReply?
Restaurants, salons, retail shops, real estate agents, e-commerce, freelancers—anyone receiving customer questions on WhatsApp.
Does ChatReply support multiple languages?
Yes, multi-language replies are supported on the Growth plan and above.
How does lead capture work?
When customers ask questions, ChatReply can collect email or phone in a compliant way and make it available for export.
Is my data private?
We’re privacy-first: minimal data, no replay, cookieless analytics. See our Privacy Policy for details.
How much does it cost?
Plans start at $29/month. See the Pricing page for full details.
Can I try it before paying?
We offer an early-access waitlist and launch perks including extended trials.
Still have questions?
Email us at hello@chatreply.online or join the waitlist and we’ll reach out.